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Terms & Conditions (T&Cs)

Company Details
Go Drains Ltd
Registered in England & Wales
Company number 16607327
Registered Office: 1a Kingsburys Lane, Ringwood, England, BH24 1EL
 
Contact: 01202 287566
 
Services Provided
We provide drainage services including drain unblocking, CCTV surveys, repairs, relining, and installations.
All work is carried out by qualified engineers using professional equipment.
 
Quotations & Pricing
All quotes are free and provided in writing before work begins.
Prices are inclusive of labour, equipment, and materials unless stated otherwise.
Any additional work will be agreed in advance before proceeding.
 
Payments
Payment is due upon completion unless otherwise agreed in writing.
We accept major debit/credit cards, bank transfer. 
 
Cancellations
Cancellations must be made at least 24 hours in advance where possible.
Emergency call-outs cancelled after dispatch may incur a minimum charge.
 
Guarantees
All workmanship is covered by our 10-year guarantee (unless otherwise stated).
Guarantees exclude pre-existing issues or misuse.
 
Liability
Go Drains will not be held responsible for pre-existing defects, structural issues, or consequential damage beyond the scope of work agreed.
 
Complaints
If you’re unhappy with any aspect of our service, please contact us directly via [email protected] 
We aim to resolve all complaints promptly and professionally.